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客服述职报告

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2021-03-03 00:22:54

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 客服述职报告

客服述职报告

现在,由我对客服部岗职进行陈述。我们XXX商城经过七年的风风雨雨,发展到今天,我还是第一次站在这个讲台上,进行岗职陈述。随着中国加入WTO,首联集团成立,公司产权制度的调整,我们企业面临生存与发展的重大压力。“三年磨一剑”,如今剑出鞘,我们的直线化工作已全面进入实施阶段。

  客服部虽说是一个新建立的部门,但是所含的岗位与职责范围的匹配度与原来并无大区别,只是把三个部门合成了一个。但是对我而言,在这个年纪,担任这个职务,仍感到很大的压力。因为我知道,顾客是商城的“上帝”,顾客的满意度是商城在竞争中生存发展的命脉。而从今以后,我要直接负责所有为“上帝”服务的环节。这就意味着每一天,我都将直接面对成千上万的“上帝”的考核。

  我深知责任重大,必会竭力以赴。下面谈一谈我的就职计划:  一、提升值班经理素质,树立“四有”形象。

  我这里所说的“四有”形象是指:有知识、有涵养、有耐心、有热情。值班经理作为管理人员,不仅肩负解决顾客投诉,维持卖场秩序的任务。更为重要的是,他们是商城形象的浓缩。他们的举止言谈,接人待物,员工看在眼里,顾客也看在眼里。大家都在拿他们衡量商城的水平,可见,他们的素质对于商城形象是相当重要的。从某种程度上说,他们比任何一个XXX人都更体现商城的素质。所以,提升他们的素质,是在顾客眼中提升商城素质的最直接快捷的方法。

  素质的提升不是一朝一夕之功,需要环境的熏陶和长期的引导。所以,重点要座以下四点:  第一,业务技能的训练,我将利用一切机会,让值班经理获得更好的培训。从商品运营到人员管理,尽可能让他们具备的能量,这样才能在工作中游刃有余。

  第二,严把素质教育。中国传统文化虽然不再是我们学科考试的重点,但是我总认为学习传统文化对做人的修为是很有益处的。所以,我希望让值班经理多接受传统文化的教育,熏陶儒雅之风,能够渗透诸如“老吾老以及人之老”的精髓。这样,首先从为人上会得到一个认可,利于他们处理解决卖场内出现的问题。

  第三,发挥个人优势,树立职业化意识。值班经理年纪轻,形象好,这是优势。而每个人又有不同的特长。所以在工作中要善于发挥他们的特长,同时要灌输值班经理严于律己的苛刻意识。让他们有职业化表率的意识。

  第四,多沟通,多谈心,不让年龄与级别成为鸿沟。他们年轻,年轻总免不了会急躁。尤其顾客林林总总,什么样的人都有,每天好听难听都听了,很可能就烦了。烦了,是干不好工作的。所以,我作为领导应该为他们服务,让他们把胸中的郁闷吐出来,把不快说出来,然后有问题解决问题,没问题继续工作,保障工作气氛积极、通达、乐观。

  二、以“快”“准”“稳”树立收银品牌形象。

  到超市购物的顾客十之八九都怕交钱排队,所以,收银速度的快慢直接关系到顾客对超市的认可,也是直接影响我们客流动速的瓶颈。如何能够把这个口扩大,才能在现有人力下,即保障平时不富裕闲散劳力,又能供应诸如两节时期的繁忙需求,这是我首次接手收银部后要考虑的工作。

  我想在收银员中提出一个树立品牌形象的活动。使XXX收银员不仅仅成为一个部门,还是有口皆碑的一个品牌,这个品牌的特点就是“快”“准”“稳”。如果这个品牌树立起来了,并且能够通过社会媒介向大众传播,那么不仅仅利于稳定收银员情绪,利于收银部本身的管理,还可以为商城增添一个招引客源的亮点。可谓一举多得。

  三、注重员工的思想动态,不仅关注本部门员工,还要协助营业部部长与主管调动员工积极性。

  调动职工积极性,是在物力财力都不占优势的情况下,能够与竞争对手抗衡的最重要的一点。现在前勤的改革已初露锋芒,人员调动较多,员工们此刻的情绪必不稳定。所以,稳定他们的情绪应该是目前工作的重点。一方面要引导他们适应新的管理架构和运营流程;另一方面要关注员工中的低倾思潮,及时纠偏。我们总说处罚不是目的,而我认为处罚也不是最好的办法。我想我们不仅要为顾客创造良好的购物环境,也要为员工创造良好的工作氛围。让员工心情平和、愉悦的工作,让他因工作感到压力与挑战,同时也感到自信与荣誉,这样才能够协助营业部管理者调动员工积极性。·中学校长述职报告 ·教师个人述职报告 ·园长述职报告 ·总经理述职报告·护士长述职报告 ·教师年度述职报告 ·个人述职报告 ·公务员转正述职报告

  四、稳定老顾客,开拓新商圈。

  购物大班车一直是我们巩固客源增强竞争力的有力举措。现在,大车班工作基本上已按部就班理顺流程。所以,下面我们要继续对各个客源点进行监测,按购买力与车辆费用、美誉度的比率综合评判是否需要更换客源点。尽量挖掘大车的潜力,提高它们的使用效率,同时注意维护和保养。让我们的四辆大车开得更稳定更长久。

  以上是我就职之后的部分计划,因为对收银部还不了解,对服务办也不过只接了三个月,所以可能有些计划框架还很粗,需要与具体主管进行进一步的探讨。有些计划还不深入,需要进一步挖掘。今年商城实施预算管理,虽然我们没有明确的预算任务,但是我们的收银、退换货、大车维护保养都直接涉及商城大块费用支出。所以,我会在尽快熟悉工作的同时,结合预算管理,使我们能够为商城的增收节支作出贡献。

  最后我要讲的是,一个部门要有灵魂,而部门的灵魂就是本部门的文明素质。通过我们的努力,以优质的服务给顾客带来方便和享受,让大家感觉到和谐和友善。以上就是我的岗职陈述。

 

Opinions and suggestions on the party's mass line educational practiceAccording to the central and provincial, municipal unified deployment, according to municipal Party committee "about carrying out the party's mass line educational practice activity in the city's implementation opinions, the spirit of the party's mass line educational practice activities from 20** in January to 99 months, carried out at all levels of departments and directly affiliated institutions and grass-roots party organizations. According to my actual County, the county to carry out the education practice put forward the following implementation opinions.First, the overall requirementsCounty county education practice to the eighteen Party of eight, the spirit of the the third Plenary Session of the 18th CPC Central Committee as the guidance, conscientiously implement the spirit of general secretary Xi Jinping book series of important speech, earnestly implement the Central Committee really, opinions and advice > < < >, < party implementing the guiding ideology of opinions to determine the objectives and requirements, step method, in accordance with the "" look in the mirror, dress up, wash bath, cure treatment, the general requirements of "for the people pragmatic honest people as the theme, in carrying forward the spirit of Zhuanglang Zhuang, improve their work style, service to the masses of the people, the foundation of consolidating grassroots, promote transformation across efforts, to further implement the central eight regulations and < The opposition party and government austerity waste regulations "," double section "provincial regulations, municipal provisions of the" twelve "plan and the implementation measures for < on improving the work style of close ties with the masses law, highlight style building, carry out the whole wind spirit, resolutely oppose formalism, bureaucracy, hedonism and wasteful extravagance to solve the problems, Party members and cadres of the style and the masses of people strong, the Ministry of Party members and cadres to further improve their thinking and understanding, to further change the style of the wind, the masses to close, honest and pragmatic people honest image to further establish the foundation to further reinforce the basic level. Style of the building of the new results to promote the construction of a powerful force of the county and the ecological culture of the county and county construction.In educational practice activities of the unit is mainly: the county and below county departments under the organs, enterprises and institutions directly under the township, street, and community, village, non-public economic organizations, social organizations and other grass-roots organizations. Agencies and branches, each single unit, follow the rules on internal institutions. Educational practice with step by step.To adhere to the county leadership, leadership and leading cadres to focus on outstanding catch to directly contact the service of the masses of law supervision departments and window units, service industry, educational practice, pay attention to grasp the heavy towns, streets and villages, community education activities and the masses of grassroots groups in close contact to strengthen, and the majority of Party members, cadres and the mass line line Marx doctrine view of the masses and the party's education.Always speak seriously as a basic attitude, adhere to positive education, to carry out criticism and self criticism group, adhere to the pragmatic, more emphasis on leadership, pay more attention to the layers of the demonstration, more focus on the four winds, solve the problem, pay more attention to open the door, the participation of the masses, pay more attention to the classification guidance. Orderly, pay more attention to the cooperation and cohesion driven, more strict requirements on injection, really supervision practice, ensure education practice is not empty is not empty is not partial, not as a mere formality.Two, the key point of the taskThe main task of the county's education practice is to seize against "four wind" this focus on centralized solve outstanding problems asked County, township leadership and leading cadres of the four winds, the disadvantages of the style, scale behavior to a large scale investigation, overhaul, cleaning greatly. At the same time, respond to the concerns of the masses, safeguard the interests of the masses, pay attention to solve practical problems, solve the people around the unwholesome tendencies especially on eat, take the card, Yong lazy luxury, extravagance and waste fees, privileges and other issues, timely and effective, without any discount to solve, to improve the style of real implementation of the requirements of real to the grassroots, real let group Benefit the public.(a) focus on solving the "four winds" outstanding issuesThe central and provincial requirements, the county leadership and leading cadres of key performance concept is not correct, do not dare to play, to engage in "image project", "political project", a leadership guide, a set of ideas, orders and prohibitions, and a policy, there are countermeasures county. The units directly under the heavy focus on solving Yung lazy drag, buck passing skin, work is not implemented, the service is not active. The dynamic problem of law enforcement and supervision departments and window units, service industry mainly solve the door hard, ugly face, something difficult, and arbitrary charges, fines, levies, and breach of privilege, chinakayao, not the problem of law. The township, street The collar of leading bodies and leading cadres to solve key does not care about the well-being of the masses, the sense of responsibility is not strong, go to implement the policy of benefiting shrink, work style is simple and crude, falsifying false fraud and other issues. The village, community based organizations at the grass-roots level is mainly to solve the weak and feeble, and awareness and ability to serve the people is not strong, unjustly and other issues.Municipal Party committee, county leadership and leadership cadres targeted solution to stem from generation to generation theory of learning and learning, thinking and understanding of low low, non boundary is not clear, father-in-law private is not divided, the inner world of emptiness, ginseng in feudal superstition, values dislocation, justice back; keen to on the run, do not pay attention to down and down to earth, and improve the people's livelihood and not enough attention; the use of policy research, promote the development plan of thought is not clear, do not respect the objective laws of law, not to contact the local reality, to work on, Dianmianjiege, solve complex problems, a lot of ways; organization sense lax discipline Chi, eat Eat and drink, or hold, as the style is not enough to listen to the views of democracy, is not sufficient. The problems in county units directly under the needle to solve all departments, regardless of the immediate, regardless of the overall care, long far, problems encountered around, interests struggle, work obstruction, objective reasons to find on the level assigned by the office the task of top do not do, for people to do things for various reasons do not drag on the business policy; eat out, are not allowed to grasp the situation of grass-roots work, the standard is not high, but had to go, not for the hard life, I wish you work; accustomed to when the second pass hand, to implement the conference meeting, to document the implementation of documents, Mechanically, and mechanical operation, inspection and assessment of excessive and indiscriminate procedures too cumbersome, the service efficiency is not high; back to work late and leave early, off-site their labor does not contribute, work, play games, go to Taobao, do private affairs. Law enforcement and supervision departments and window units, service industry for the solution of departmental interests first, set up the trap of consumption, and increase their cost, making things difficult for the masses, yuminzhengli; engage in selective enforcement, arbitrary enforcement, and does not give the benefits do not work, give the benefits of out of work, do human case, relations case, money case. Township. Street leadership and leading cadres have needle To solve the service consciousness is not strong, and waiting for the door, need to take the initiative to ask less, "day" phenomenon is serious, the masses who can not find work; don't respect people meaning will not pay attention to do ideological work, administrative work force, attitude toward the masses evil bad rebuked; awareness of the law and policy ideas is not strong, not in accordance with the law and legal procedures, arbitrary misappropriate by taking of project funds, to deceive the masses, and fool superior; the masses deduction of property, and the masses of money owed, on account, a bunch of problems depend, against the interests of the masses. The village, community organizations and so on have a needle to solve the ability to lead the masses out of poverty to get rich The policy is not strong, and is not in place, excellent affectionate friends and other issues.According to our actual County, county led the leadership and leading cadres to solve outstanding neglect of theoretical study, relaxed ideological uplifting, the transformation of the subjective world is not enough; the development of consciousness is not strong, the lack of a pioneering spirit of innovation and development of extension and planning work style, the starting point is not high; the work style of the wind drift, work strength is insufficient promote the working poor, pointing problem. Agatanoatae departments (units) to solve the conflict outstanding overall awareness is not strong, a unit of interests, to push and push, can avoid to be avoided, "buck" style of play; the wind is not practical, formalism, take office remote command, issue orders left and right; the development of service ability; On the higher level policy is not strong, don't eat thoroughly, grasp the information held to get large projects, good projects, not many democratic consciousness; indifferent Bo, autocratic, project implementation and financial management policy is not strict, not according to the provisions of the compression three funds, private, a "small exchequer" work, reception and public service vehicles to exceed the standard, Gongjusiyong, gongsibufen; discipline loose, fine depressed, apathetic, baggy collapse. Problems of law enforcement and supervision departments and window units, service industry to solve the standard process prominent light weight rights bureau, light duty, light service charge, regardless of weight, the global and the interests of the masses, not As slow as, as the chaos; are keen to shout slogans, slogans, really not good in service, and do practical things. Problems of Rural Township, street leading bodies and leading cadres to solve outstanding stem development consciousness is not strong, unclear thinking, with the current situation, progress, innovation consciousness is not strong. The work did not pick up, appearance change is the sense of purpose; desalination, not understanding of public opinion, not good at doing all the work of the masses, reflect some problems of setting aside, long failed; style is not democracy, serious paternalism, listen to different views, "What I say goes. Tang; hhrrc idle away in seeking pleasure and so on village. Community organizations and so on, but also highlight the fabric to solve the ideological concept of old concept, weak, lazy, too and, fighting force is not enough to play enough; lack of respect for the masses, work without principles, they enforced the policy breach of privilege, engage in "shrink aliasing," local policies, damage the interests of the masses;; the lack of sense of responsibility, avoid everything to hide things timid, occupied the position of secretary, shape useless work method; rough simple, engage in coercion, resort to deceit, and abuse of power, lawlessness and other issues. The school to highlight the occupation belief to solve read shake, the spirit of dedication is not enough, the lack of a noble. Desalination, realm, the status of the student body, the spirit of unremitting slack, satisfied with the existing level and achievement; school administrative management, value orientation of utilitarianism, than the performance to be better than the treatment, than fame, accepted by the parents a gift, education and teaching quality is not high, the reform of teaching and research ability is not strong; school behavior is not standardized, weight should try, light quality, disorderly enrollment, charges fees, arbitrary subscription supplementary information, not before class preparation, classroom lecture class disorderly mess, makeup, do not read homework, "" day "phenomenon. The problems in medical and health institutions to solve the outstanding health ethics is not high Yifeng is, dedication is not enough, The lack of a sense of responsibility, minor illnesses Dazhi, prescription; service, cumbersome procedures, registration fees, and the time of taking the medicine, long treatment time is short, efficiency is not high; treat patients face cold tone, gas blunt, arrogant, buck passing skin, the doctor-patient relationship is not harmonious; professional ability is not strong, service quality is not high, climbing competition prevailed; the spirit of low-spirited vibration, lax discipline, and post their income by kickbacks and envelopes, patients receiving home family banquets and other issues. The non-public economic group organization to resolve outstanding overall concept, social responsibility is not strong, law-abiding integrity consciousness about the production and operation, and service quality is not high; reform Development and upgrading of the reform is not active, internal management institutions are not scientific, major issues in decision-making democracy is not high degree of democracy, disregard of the interests of workers, job consumption is not standardized and other issues.Authorities at all levels and their subordinate units and grassroots organizations should focus on solving it organization slack, slack discipline problems. To deepen and expand the effectiveness of the storm action as an important content of various organs to carry out educational practice activities, continue to play well to improve the style of work, the transformation of government functions, optimizing the administrative environment, standardize administrative law enforcement act, the implementation of major responsibility "55 big battle" to further improve the service quality and administrative efficiency, establish a good image of good.(two) focus on solving the problem of the vital interests of the massesAdhere to the people convenience, in trying to force, according to the principle of cutting to protect and improve people's livelihood work, perfecting the social security system, and strive to improve the level of basic public service equalization etc., so that the people share more to enjoy the fruits of reform and development. The group to meet the needs of the masses, increase investment, product positive measures to do a number of large audience, benefit benefit deep practical good, strive to solve the masses of medical school, medical treatment, road, housing, employment and other aspects. On the surface, safeguard the interests of the masses, improve the implementation of the constraint system, and improve the cost of illegal, increase accountability accountability force Degree, efforts to solve the ecological environment, food and drug safety, production safety, social security, law enforcement and judicial law, land acquisition and other aspects of public interests. The damage to people around the urban and rural integration, and accelerate the pace of construction of small towns, counties and small towns to improve the road, water, electricity, heating, gas, housing etc. infrastructure, continue to do a good job of urban management, focusing on remediation litter, chaotic pendulum stalls, the vehicle vehicle parked. Around the help do poverty alleviation, push the "double" action "and" 1236 "anti poverty crucial action, with Gai Shanji and infrastructure to increase the income of the farmers as the focus, vigorously implement the whole force village and easily Poverty alleviation moving relocation project, cultivation of fruit, potatoes, livestock, vegetables, and other special industries, grasp the dynamic training of rural social assistance work in labour, and efforts to solve the problem of production and life of the poor vulnerable groups. Around the body construction of harmonious society, strengthen the communication with the masses sincerely, smooth mass appeal channels expression channels, do conflict investigation and the product to resolve the backlog work, maintain social stability, enhance the sense of security, improve the satisfaction degree, let the masses feel the social fairness and justice.(three) efforts to solve the problem of contact service masses "last mile"In order to strengthen the construction of service-oriented grassroots party organization as the starting point, focus on grasping the party building, to maintain stability, promote development, to further promote the vanguard of Hui Hui's people's livelihood, actions, and lay a solid foundation of innovation. The service of the masses organization party organization set up, take the mining village enterprises, the construction of "" multinational joint building "," regional construction "industry chain branch etc., continuous optimization of grassroots party organizations, Party organizations and expand the coverage of work covered. Grasp grasp leader team construction, conscientiously implement the provincial Party committee" on the further strengthening of the village Party Secretary team building meeting >, optimal selection with strong village leaders, and strengthen college-graduate village official (Village The Ministry of Education) and tracking management, focus on building a strong sense of service, service ability and strong team, grass-roots party organization Secretary style of service good. Do the development of Party member, strict entrance fall off ", implement the three class, public commitment, democratic appraisal education management system and give full play to vanguard role. As the service of the masses into the rich carrier, to further expand the" red flag terrace Kingdom party brand connotation, establish and perfect the whole villages and towns, streets and villages, community public service outlets, the implementation of the party organization and party commitment Jiannuo, twinning, window units and service industries such as instant evaluation price System, the full implementation of the "line of work", "public pipeline engineering", "five vanguard", the "party shifangang" star rating, a rating of the party, grassroots organizations to enhance service function and improve the service level. Security guarantee system, to establish a stable base group and basic public organization operation. Service fee funds safeguard mechanism, strengthen the village collective economic accumulation, promote human, money, material, further implement love and tilt to the grassroots, grassroots cadres policy, fully mobilize the enthusiasm of the service of the masses, to ensure that all work, rich work, a chapter everything.Three, step by stepThe education practice is not phased, not to engage in the transfer section. To adhere to the problem oriented, adhere to educational practice and science, insist on learning while the investigation and reform, with the "five question five check 33 assessment" as the carrier, the education, the implementation of the rectification, the entire chapter formed, the masses comments throughout. The aspects of education practice activities work effectively with each other through.(a) learning education, listen to opinions1, deep into the thought of launch. The township units in the province to thoroughly understand the central and municipal spirit, God, listen to opinions based on, combined with the actual development of the implementation plan, and timely mobilization, unified thought, improve knowledge, carefully arranged to start the single unit of educational practice implementation case should be reported. The steering group audit checks. Together with the organization held a mobilization meeting, Party members and cadres do, subordinate units responsible person, invite some two members on behalf of a service object, and representatives of the masses, to guide the leadership style and team member status into comments.2anti-Japanese propaganda. Prison break after withdrawal of Wujiang, joined the army six-Division, he served as Communist Party Secretary of Dong Tai yan when. After a busy day, was suddenly ambushed by the enemy, to cover his comrades crossed the retreat

Opinions and suggestions on the party's mass line educational practiceAccording to the central and provincial, municipal unified deployment, according to municipal Party committee "about carrying out the party's mass line educational practice activity in the city's implementation opinions, the spirit of the party's mass line educational practice activities from 20** in January to 99 months, carried out at all levels of departments and directly affiliated institutions and grass-roots party organizations. According to my actual County, the county to carry out the education practice put forward the following implementation opinions.First, the overall requirementsCounty county education practice to the eighteen Party of eight, the spirit of the the third Plenary Session of the 18th CPC Central Committee as the guidance, conscientiously implement the spirit of general secretary Xi Jinping book series of important speech, earnestly implement the Central Committee really, opinions and advice > < < >, < party implementing the guiding ideology of opinions to determine the objectives and requirements, step method, in accordance with the "" look in the mirror, dress up, wash bath, cure treatment, the general requirements of "for the people pragmatic honest people as the theme, in carrying forward the spirit of Zhuanglang Zhuang, improve their work style, service to the masses of the people, the foundation of consolidating grassroots, promote transformation across efforts, to further implement the central eight regulations and < The opposition party and government austerity waste regulations "," double section "provincial regulations, municipal provisions of the" twelve "plan and the implementation measures for < on improving the work style of close ties with the masses law, highlight style building, carry out the whole wind spirit, resolutely oppose formalism, bureaucracy, hedonism and wasteful extravagance to solve the problems, Party members and cadres of the style and the masses of people strong, the Ministry of Party members and cadres to further improve their thinking and understanding, to further change the style of the wind, the masses to close, honest and pragmatic people honest image to further establish the foundation to further reinforce the basic level. Style of the building of the new results to promote the construction of a powerful force of the county and the ecological culture of the county and county construction.In educational practice activities of the unit is mainly: the county and below county departments under the organs, enterprises and institutions directly under the township, street, and community, village, non-public economic organizations, social organizations and other grass-roots organizations. Agencies and branches, each single unit, follow the rules on internal institutions. Educational practice with step by step.To adhere to the county leadership, leadership and leading cadres to focus on outstanding catch to directly contact the service of the masses of law supervision departments and window units, service industry, educational practice, pay attention to grasp the heavy towns, streets and villages, community education activities and the masses of grassroots groups in close contact to strengthen, and the majority of Party members, cadres and the mass line line Marx doctrine view of the masses and the party's education.Always speak seriously as a basic attitude, adhere to positive education, to carry out criticism and self criticism group, adhere to the pragmatic, more emphasis on leadership, pay more attention to the layers of the demonstration, more focus on the four winds, solve the problem, pay more attention to open the door, the participation of the masses, pay more attention to the classification guidance. Orderly, pay more attention to the cooperation and cohesion driven, more strict requirements on injection, really supervision practice, ensure education practice is not empty is not empty is not partial, not as a mere formality.Two, the key point of the taskThe main task of the county's education practice is to seize against "four wind" this focus on centralized solve outstanding problems asked County, township leadership and leading cadres of the four winds, the disadvantages of the style, scale behavior to a large scale investigation, overhaul, cleaning greatly. At the same time, respond to the concerns of the masses, safeguard the interests of the masses, pay attention to solve practical problems, solve the people around the unwholesome tendencies especially on eat, take the card, Yong lazy luxury, extravagance and waste fees, privileges and other issues, timely and effective, without any discount to solve, to improve the style of real implementation of the requirements of real to the grassroots, real let group Benefit the public.(a) focus on solving the "four winds" outstanding issuesThe central and provincial requirements, the county leadership and leading cadres of key performance concept is not correct, do not dare to play, to engage in "image project", "political project", a leadership guide, a set of ideas, orders and prohibitions, and a policy, there are countermeasures county. The units directly under the heavy focus on solving Yung lazy drag, buck passing skin, work is not implemented, the service is not active. The dynamic problem of law enforcement and supervision departments and window units, service industry mainly solve the door hard, ugly face, something difficult, and arbitrary charges, fines, levies, and breach of privilege, chinakayao, not the problem of law. The township, street The collar of leading bodies and leading cadres to solve key does not care about the well-being of the masses, the sense of responsibility is not strong, go to implement the policy of benefiting shrink, work style is simple and crude, falsifying false fraud and other issues. The village, community based organizations at the grass-roots level is mainly to solve the weak and feeble, and awareness and ability to serve the people is not strong, unjustly and other issues.Municipal Party committee, county leadership and leadership cadres targeted solution to stem from generation to generation theory of learning and learning, thinking and understanding of low low, non boundary is not clear, father-in-law private is not divided, the inner world of emptiness, ginseng in feudal superstition, values dislocation, justice back; keen to on the run, do not pay attention to down and down to earth, and improve the people's livelihood and not enough attentio

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